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FAQ

All the Answers About INOKIM Electric Scooters

Israeli law, warranty, service, shipping, payments, trade-in, battery, choosing a model – and more. Can't find what you're looking for? Our smart assistant answers instantly, 24/7.

What is the law in Israel for riding an electric scooter?

In Israel, electric scooters may be ridden from age 16 and up; riders aged 16 and over without a driver's license must pass a theory test. A helmet is mandatory, the maximum speed is 25 km/h and the motor is limited to 250W. Ride in bike lanes or on the road shoulder – not on the sidewalk – one rider per scooter only, and lights must be on at night. All INOKIM models in Israel come in the legal configuration (25 km/h, 250W) and carry the Standards Institution of Israel Standard Mark, so you ride with peace of mind. Standard Mark page All models

What are the top speed and motor power of the scooters in Israel?

Every INOKIM model sold in Israel – OX Dubai, OX Carbon, OX White, OX Land Surfer, Quick 4, Light 2.0 and KIX – comes with a top speed of 25 km/h and a 250W nominal motor, in line with Israeli law and the Israeli Standard Mark. It is the only configuration we sell in Israel. The models differ in range, battery, comfort (suspension, tires, brakes) and smart features – not in speed. The new electric bike also comes with pedal assist up to 25 km/h and a 250W motor, as the regulations require. All Models Israeli Standard Mark

From what age can you ride an electric scooter?

Israeli law allows riding an electric scooter from age 16 and up. Riders aged 16 and over who do not hold a driver's license must pass a theory test, and a helmet is mandatory at any age. For young riders from 16 and for new riders, we recommend the KIX – our lightweight (15 kg), accessible and easy-to-handle model, with an app for locking and tracking. OX Junior, the OX for young riders, is launching soon. KIX OX Junior – Notify Me

Is a helmet mandatory?

Wearing a helmet is required by law on every electric scooter ride in Israel. Our store carries three helmets: a helmet for INOKIM models (₪150), the LS2 OF616 NEW AIRFLOW II – a 3/4 helmet with an advanced ventilation system (₪600), and the genuine INOKIM full-face helmet with an integrated chin guard and adjustable visor, in a camouflage design (₪249 instead of ₪599, in a range of colors). Accessories can be picked up at the Bursa store or the Haifa store. Accessories INOKIM Full-Face Helmet

What warranty comes with the scooter?

Every INOKIM scooter comes with a one-year INOKIM manufacturer's warranty (VIP warranty) through our official service at our stores, plus free maintenance and tune-ups for life. On the Light 2.0 the warranty is one year (excluding breakage), and the battery and drive unit are covered for one year. The new electric bikes come with a manufacturer's/importer's warranty certificate in accordance with the Sale Law; the full terms are provided with the product. Important: installing a non-original standing plate voids the manufacturer's warranty – only original INOKIM plates keep the full warranty intact. Original accessories (such as the smart air pump and the full-face helmet) also carry a manufacturer's warranty. Support and how-to videos Terms of Use

Where do I go for service and repairs?

INOKIM service is provided at the official service centers in our stores: INOKIM Haifa – 2 Kedoshei Yassi St., Haifa (077-3034210) and the Bursa store – 3 HaYetzira St., Ramat Gan (077-9800517), during opening hours (Sun–Thu 09:00–19:00, Fri until 14:00). Maintenance and tune-ups for every INOKIM scooter are free for life, and the manufacturer's warranty is one year. How-to videos for using and maintaining the OX, Quick 4 and Light 2 are waiting on the support page. Please note: service for the Quick 3 and Mini models was discontinued in November 2024. To arrange a visit or ask a technical question – message us on WhatsApp. Support and how-to videos Our stores

How does shipping work and how long does it take?

Home delivery is free nationwide, and you can also pick up in store at any of our four stores – Ramat Gan (Bursa), Haifa, Kiryat Motzkin and Tiberias – just choose a store at checkout. Fast shipping – up to about 5 business days for most models; the exact delivery time for each configuration is shown on the product page (for example, KIX about 3–5 business days, Light 2.0 about 7 business days, OX Carbon 48V available for immediate delivery, and pre-order models with an estimated date). Delivery is made to the address given in the order; after ordering you'll receive confirmation by email or phone. Deliveries to remote locations follow the carrier's schedule, and delays may occur in cases of force majeure. Every order – scooters, accessories and spare parts – is also available for in-store pickup at any of our four stores: Ramat Gan (Bursa), Haifa, Kiryat Motzkin and Tiberias. Choose your store at checkout. Terms of Use Our stores

How many payments can I split my purchase into?

You can pay by credit card in up to 36 interest-free payments – choose the number of payments (3, 6, 12, 18, 24 or 36) at checkout. You can also pay with Bit, Apple Pay and Google Pay on the secure PayPlus checkout page, or buy by direct debit without tying up your credit limit – instant eligibility check (PCI DSS standard) – card details are encrypted and never stored on the site. Another option: direct debit through Blender, without tying up your credit limit. All prices on the site include VAT and free shipping. For example: KIX ₪97 per month, Light 2.0 ₪103, Quick 4 ₪139, OX Carbon ₪189, OX Dubai ₪208 – in 36 payments. Check direct debit eligibility All models

What is Direct Debit and how do I check my eligibility?

Direct Debit lets you spread the payment without tying up your credit card limit: choose a model and a term, fill in your details and get an answer from Blender within minutes – digital verification, no documents to upload. This is a credit-line approval only: no cost, no charge to your card and no commitment, for ages 21 and over and orders from ₪1,000. Financing is provided by Blender and subject to its approval. Alternatively, you can check eligibility with the INOKIM team: upload a photo of your credit card (both sides), your ID card and its appendix, and a representative will get back to you – usually within a short time. Once approved, your order ships right away, with delivery and warranty as usual. Check Direct Debit Eligibility Chat With Us on WhatsApp

How does the trade-in work?

Hand in your old scooter and receive a fixed ₪1,000 credit toward a new INOKIM. The trade-in is open to every brand – INOKIM, Xiaomi, Segway, Kaabo, Dualtron, Zero, Vsett and others – and in any condition, even if the scooter isn't working (we'll check it together in store). How it works: fill in your details and a photo of your old scooter, choose your new model (OX Dubai, OX Carbon, OX White, Light 2.0 or Quick 4), choose a pickup store (Bursa Ramat Gan, Haifa, Kiryat Motzkin or Tiberias) and pay online – the credit is already deducted from the total. We'll set a time by phone; bring the old one to the store and leave with the new one. The credit is subject to handing in the old scooter at the store; in-store pickup is free. Trade-in Our stores

Can I take a test ride before buying?

You're invited to experience the scooters up close and get answers to all your questions. Test rides are booked online: choose a model (OX Dubai, OX Carbon, OX, Quick 4, Light 2 or KIX), a store (Ramat Gan or Haifa), a date and a time between 10:00 and 17:00 – and come on over. You can also simply drop by any of our four stores during opening hours, or message us on WhatsApp and we'll arrange it together. Book a test ride Our stores

What is the cancellation and return policy?

Under our Terms of Use, a purchase can be canceled up to 14 days from the day you receive the product. The cancellation fee is up to 5% of the purchase price or ₪100 – whichever is lower. The product must be returned in its original packaging and unused. For an electric bike pre-order, cancellation is handled in accordance with the Consumer Protection Law and the Transaction Cancellation Regulations, by written notice to Customer Service, and the refund is made to the original payment method within the time frames set by law. To cancel or ask a question: sales@inokim.com, phone *5081 or WhatsApp. Terms of Use Contact Us

What is the Israeli Standard Mark and why does it matter?

INOKIM is the only electric scooter company in Israel to have received an official Israeli Standard Mark from the Standards Institution of Israel (SII) – the only scooter in the world carrying the SII standard mark. The mark certifies that the product has been tested by the country's official standards body and found to meet the requirements of the Israeli standard, and that production and quality are under ongoing supervision – not a one-time test. The mark covers the OX Carbon, OX White, OX Land Surfer, OX Dubai, Light 2.0, Quick 4 and KIX, and the new electric bike carries it too. A scooter without a standard mark has not gone through this approval and supervision process. INOKIM models are also certified to the international UL 2272 safety standard. For a copy of the standard certificate – contact us. Israeli Standard Mark FAQ

How long does charging take and how do I care for the battery?

All INOKIM models are equipped with a rechargeable lithium-ion battery, from the same family of technology as electric car batteries. Full charging times: KIX about 3 hours; Light 2.0 between 4 and 7 hours; Quick 4 and OX (48V/60V 21Ah) about 7 hours. The batteries: OX – 48V 21Ah or 60V 21Ah, Quick 4 – 52V 16Ah, Light 2.0 – 36V 12.8Ah, KIX – 36V 10.4Ah. The battery and drive unit are covered by a one-year warranty. Original replacement batteries are available in the store (48V battery for the OX and Quick 4 battery – ₪2,300 each), and fast chargers come with the models. For questions about charging issues – the service centers in Haifa and Ramat Gan are at your service. Original spare parts Support and how-to videos

How many kilometers does the battery last?

Maximum range per charge: OX Dubai / OX Carbon / OX White in the 60V configuration – up to 60 km (48V configuration – up to 50 km); Quick 4 – up to 50 km; Light 2.0 – up to 50 km; KIX – up to 40 km; the new electric bikes – up to 75 km. Actual range varies with rider weight, terrain and climbs, temperature, tire pressure, battery condition, riding mode and speed. If you ride a lot and far – the OX in the 60V configuration is the one to choose. OX Dubai OX Carbon

How much does the scooter weigh, and how does it fold?

All models fold. Weights: KIX – 15 kg, Light 2.0 – 14 kg, Quick 4 – 21.5 kg, OX (Dubai / Carbon / White / Land Surfer) – 29 kg. Folded dimensions (approx.): Light 2.0 – 95×36×25 cm, KIX – 110×50×46 cm, Quick 4 – 110×55×25 cm, OX – 122×59×54 cm. If you lift and fold often – stairs, train, bus or car trunk – the Light 2.0 and KIX are the natural choice; the Light 2.0 in particular is easy to lift and folds quickly. Maximum rider weight: OX – 120 kg; Quick 4, Light 2.0 and KIX – 100 kg. Light 2.0 KIX

Can I ride in the rain?

The OX models (Dubai, Carbon, White, Land Surfer) are rated IPX5 – resistant to water jets; the Quick 4, Light 2.0 and KIX are rated IPX4 – resistant to water splashes from any direction. In other words, light rain and road spray are not a problem. IPX4/IPX5 ratings are not intended for immersion in water or pressure washing. On the new electric bike, the battery housing is wrapped in a dedicated injection-molded material that adds protection against water. All Models

How do I protect my scooter from theft?

On all OX models (Dubai, Carbon, White and Land Surfer, in 48V and 60V) the Ghost Shield system is included as standard – every OX is now called OX Dubai Kit and comes Fully Loaded: built-in GPS for real-time location tracking from the app, NFC smart unlock from your phone (no key), alarm and smart remote. On the KIX, the official app lets you lock and unlock from your phone. The store also offers an anti-theft alarm with Apple Find My tracking (₪99 instead of ₪399) and an original lock (₪400) as an add-on on the OX Carbon page. The alarm is a loud siren that attaches to the handlebar and lets you locate the scooter from the Find My app on your iPhone, just like an AirTag. On the new electric bikes: a physical battery lock to the frame and an NFC lock for the display and electrical system. OX Dubai Find My anti-theft alarm

Which accessories do you recommend?

The genuine accessories collection: helmets (₪150–₪600), the INOKIM full-face helmet (₪249), a genuine lock (₪400), a front bag (₪250), a rechargeable LED light (₪280 instead of ₪400), an anti-theft alarm with Apple Find My (₪99), an extended handlebar with mount (₪250), a genuine INOKIM deck plate including triangle in a range of designs (₪600) or an extended plate including triangle and installation (₪399), the INOKIM smart air pump with auto-stop at the pressure you set, digital display, rechargeable battery and built-in light (₪249 instead of ₪500), and the GOODGUY cap (₪34). For the OX models: the INOKIM CYBORG upgrade – a smart screen with CarPlay (₪1,590), the Niso 555 controller (₪1,190) and a colored swingarm (₪249, 2 for ₪450). Accessories are available for in-store pickup at any of our four stores (Ramat Gan, Haifa, Kiryat Motzkin and Tiberias), and some are on sale in the Hot Deals category. Accessories Hot Deals

Is there an app?

The OX Dubai comes with built-in GPS and an app for location tracking, NFC smart unlock, an alarm and a smart remote; the OX Carbon special edition includes the same kit. The KIX connects to the official KIX app (iOS and Android) for locking and unlocking, battery status, ride tracking and settings. OX models can be fitted with the INOKIM CYBORG upgrade (₪1,590): a smart screen on the handlebar with Apple CarPlay and Android Auto, live Waze navigation, built-in hands-free calling, music control, a speaker, a USB charging port and real-time performance monitoring (speed, range, battery); compatible with the INOKIM controller and the Jagger controller, with free installation at the store. The new electric bike comes with a color display and built-in CarPlay (supports Apple and Samsung). The features actually available depend on your phone model and OS version. INOKIM CYBORG KIX

Are genuine spare parts available?

The store has a full category of genuine spare parts for the OX, Quick 4 and Light 2.0 – exactly what an INOKIM deserves: a genuine OX motor with manufacturer's warranty (₪745 on sale), a Light 2 motor (₪600), 48V batteries for the OX and Quick 4 (₪2,300), controllers (OX ₪400, Quick 4 ₪500), front and rear shock absorbers for the OX (₪700), hydraulic and Tektro brake levers, a hydraulic brake caliper, an OX 10/3 road tire and a Light tire (₪200), inner tubes (₪35), a front wheel, handlebar and stem, grips, a rear fender, swingarms, a frame triangle, a deck, lights, charging ports, a SUB13 clamp and a license plate bracket. Available for pickup at the Bursa store or the Haifa store. In its official catalog, INOKIM commits to spare parts availability for 5 years. Please note: service for the Quick 3 and Mini models was discontinued in November 2024 (a few Quick 3 parts are still available in the store). Genuine Spare Parts Support and How-To Videos

Is there a scooter for kids?

OX Junior – the OX for young riders, with the same DNA, the same safety and the same style – is now open for pre-order: the price is ₪899, and anyone ordering now pays ₪499 (full payment, no balance due) and secures a unit from the first shipment. Estimated delivery: March 2027. Removable battery, 4.7 kg, for ages 3–7. Good to know: in Israel, the law allows riding an electric scooter from age 16 and up, with a helmet and with a theory test for anyone without a driver's license. For riders from 16 and for new riders, the KIX is our lightest and most accessible model (15 kg, ₪3,490), with an app for locking and tracking. OX Junior – Notify Me KIX

What is the INOBIKE X – the new electric bike?

The INOBIKE X is an electric bike designed from the ground up: Israeli Standard Mark (the only electric bike in Israel with the SII standard mark), a color display with built-in CarPlay, full suspension (adjustable MOZO fork + rear spring), Tektro hydraulic brakes with 180 mm rotors, a 48V 21Ah battery with a physical lock, up to 75 km of range, KENDA 20×4.5-inch tires, 6-speed Shimano gears, a folding 6061 aluminum frame, full lighting with turn signals and a horn, and NFC locking. Pre-order price for the first group: ₪6,490 instead of ₪7,990 (a saving of ₪1,500). Reserve today for just ₪2,000, and the balance (₪4,490) is paid separately ahead of delivery – up to 36 installments (about ₪125 a month), never charged automatically. First deliveries: January 2027 (estimated). Colors: Orange or Lime. Very limited stock. The New E-Bike – Pre-order Reserve for ₪2,000

Where are the INOKIM stores?

Four official INOKIM stores across the country: the Bursa store – 3 HaYetzira St., Ramat Gan (077-9800517; Sun–Thu 09:00–19:00, Fri 09:00–14:00); INOKIM Haifa – 2 Kedoshei Yassi St., Haifa (054-6513965; Sun–Thu 10:00–19:00, Fri 10:00–14:00); the Kiryat Motzkin store – 87 Goshen St. (052-4344874; Sun–Thu 09:00–19:00, Fri 09:00–14:00); the Tiberias store – 14 HaYarden St. (052-4344874; Sun–Thu 09:00–17:00, Fri 09:00–14:00). All stores are closed on Saturday. Service centers operate at the Bursa store and the Haifa store. At every store you can get personal advice, experience the models up close and hand over a trade-in. Our Stores Book a Test Ride

How do I get in touch?

The fastest way: WhatsApp 053-891-2874 – we reply and advise personally. Phone: *5081 or 03-9105090; Bursa main store 077-9800517; Haifa service center 077-3034210. Email: sales@inokim.com. Hours: Sun–Thu 09:00–19:00, Fri 09:00–14:00, closed on Saturday. You can also leave your details in the form on the Contact Us page and we'll get back to you, or follow us on Facebook, Instagram and TikTok (@inokim). Chat With Us on WhatsApp Contact Us

Who is INOKIM?

INOKIM was founded in 2009 (originally under the name MYWAY – the same products, a new name with the move to mass production) and is one of the world's original premium electric scooter brands: designed and developed in Israel, with registered patents and rigorous quality control, more than 500,000 riders in more than 60 countries, and sold through leading retail chains and exclusive distributors worldwide. The OX won the Red Dot Design Award, and the Light 2 is certified to the UL 2272 safety standard. INOKIM Israel is the official distributor in the country, with an Israeli service center, four stores, a network of dealers, and full service and warranty. INOKIM is the only electric scooter company in Israel with an official standard mark from the Standards Institution of Israel. Our Story Israeli Standard Mark

Which Model Fits Me?

In short: for short city trips and anyone who lifts and folds often – the KIX (15 kg, up to 40 km, ₪3,490) or Light 2.0 (14 kg, up to 50 km, ₪3,690). For the daily commute with comfort and full suspension – the Quick 4 (up to 50 km, front and rear shock absorbers, ₪4,990). For long distances, hills, rough roads and maximum comfort – the OX family with wide 3-inch tires, hydraulic brakes and up to 60 km of range: OX Dubai Kit – Carbon (from ₪6,500, with Dubai Kit from ₪7,500) or OX Dubai Kit Gray Orange/Gray Yellow (from ₪7,500) with GPS, NFC and alarm. All models – 25 km/h and 250W, as the law requires. Not sure? Answer three questions in the model finder, message us on WhatsApp or book a test ride. All Models Book a Test Ride

What's the difference between the models?

The OX Dubai and OX Carbon share the same OX platform (29 kg, 48V/60V 21Ah batteries, up to 60 km of range, hydraulic brakes, 10×3.0 tires, IPX5, 120 kg): the Dubai includes GPS, NFC, alarm, remote and turn signals as standard and comes in Gray Orange or Gray Yellow; the Carbon has a carbon frame (Black/Red/Yellow) and a lower price, and its special edition includes the same smart kit. The OX White is the same OX in a white edition. The Quick 4 (21.5 kg, 52V 16Ah, up to 50 km, drum brakes, front and rear shock absorbers, 10×2.5) is the comfortable choice for anyone who doesn't need the power of the OX. The Light 2.0 (14 kg, 36V 12.8Ah, up to 50 km, 8.5-inch) is the lightest, and the KIX (15 kg, 36V 10.4Ah, up to 40 km, dual suspension, 3-hour charging, app) is the entry-level model. All models: 25 km/h, 250W, standard mark, one-year warranty and free shipping. All Models

What colors do the models come in?

OX Dubai – Gray with Orange or Gray with Yellow. OX Carbon – Carbon Black, Carbon Red or Carbon Yellow. OX White – White (limited edition). OX Land Surfer – Green, Orange or Blue. Quick 4 – Green, Blue or Orange. Light 2.0 – Black, White or Blue. KIX – Matte Black, White or Bronco. The new electric bike – Orange or Lime. You can also add character with a colored swingarm for the OX or a designer deck plate. Color availability is shown on each model's page. All Models

Is the model in stock, and when will it arrive?

Most models are in stock and ship free within a few days – the OX Carbon 48V is even available for immediate delivery. Models and configurations on pre-sale (such as the OX Dubai 60V) are marked on the product page with an estimated delivery date. The OX Land Surfer is currently out of stock, and the OX Junior is not yet available (coming soon). The new electric bike is sold by pre-order in very limited stock, with delivery in January 2027. Up-to-date availability for every color and configuration is shown on the product page, and you can always ask us on WhatsApp. All Models Chat With Us on WhatsApp

Can I buy a scooter as a gift?

An INOKIM scooter is a gift that upgrades everyday life. For a new or young rider – the KIX (₪3,490) or Light 2.0 (₪3,690); for the daily commuter – the Quick 4; and for someone who deserves the very best – the OX Dubai or OX Carbon. Small gifts for INOKIM riders: the GOODGUY cap (₪34), the INOKIM full-face helmet, the smart air pump, the Find My alarm or a designer deck plate. Shipping is free, and you can spread the cost over up to 36 installments. Please note: a purchase can be canceled up to 14 days from the day the product is received, in its original packaging and unused. Not sure which model? Message us on WhatsApp and we'll help you choose. All Models Accessories

Buying for businesses and fleets – how does it work?

To buy several scooters for your business, your employees or a delivery fleet, and for inquiries about distribution and dealerships – talk to us directly on WhatsApp or by phone at *5081 and we'll build a tailored offer together. All models come with the Israeli Standard Mark, a one-year warranty, free servicing for life and support at our stores. Chat With Us on WhatsApp Contact Us

What brakes do the scooters have?

The OX models (Dubai, Carbon, White, Land Surfer) come with front and rear hydraulic (oil) brakes – strong, precise stopping. The Quick 4 and Light 2.0 have front and rear drum brakes, and the KIX has dual drum brakes – a dual braking system with maximum precision. The new electric bike: Tektro hydraulic brakes with 2 pistons and 180 mm rotors, front and rear. Genuine brake levers, calipers and braking parts are available in the Spare Parts category. Genuine Spare Parts

What about suspension and tires?

The OX comes with a dual suspension system – patented adjustable single-arm suspension, front and rear – and wide 10×3.0-inch pneumatic tires, for a soft, balanced ride even on gravel and rough roads. Quick 4: adjustable front and rear shock absorbers and 10×2.5-inch pneumatic tires. KIX: dual front and rear suspension and 8.5-inch pneumatic tires. Light 2.0: 8.5-inch pneumatic tires. Genuine tires, inner tubes and wheels are available in the store, and the INOKIM smart air pump keeps the pressure right – the difference between a smooth ride and unnecessary tire wear. Genuine Spare Parts INOKIM Smart Air Pump

Are there lights and turn signals?

At night, you must ride with your lights on. Every INOKIM model comes with integrated front and rear LED lighting; the OX Dubai and the OX Carbon special edition also include front and rear turn signals for maximum safety on the road. The new electric bike: a large headlight, turn signals, a tail light with brake light and a horn – all controlled from the display. For extra visibility: a rechargeable LED light (₪280) and genuine OX lights are available in the store. Rechargeable LED Light Genuine Spare Parts

What is the maximum rider weight?

Maximum rider weight: OX models (Dubai, Carbon, White, Land Surfer) – up to 120 kg; Quick 4, Light 2.0 and KIX – up to 100 kg. For heavier riders and anyone who wants the highest stability – the OX, with its wide tires and dual suspension, is the choice. All Models

Are there any deals right now?

Current deals: KIX at ₪3,490 instead of ₪3,990; INOKIM full-face helmet at ₪249 instead of ₪599; Find My anti-theft alarm at ₪99 instead of ₪399; smart air pump at ₪249 instead of ₪500; genuine OX motor at ₪745 instead of ₪1,490; OX swingarm at ₪249 (2 for ₪450); rechargeable LED light at ₪280 instead of ₪400; GOODGUY cap at ₪34. Plus – trade-in with a ₪1,000 credit, e-bike pre-order at ₪6,490 instead of ₪7,990, and 36 interest-free installments on everything. Hot Deals Trade-In

How do I order on the website?

Choose your model, configuration (battery) and color on the product page, add accessories if you like, and continue to the secure checkout – credit card in up to 36 installments, Bit, Apple Pay or Google Pay, or Direct Debit. Once your order is placed you'll receive a confirmation by email or phone, and home delivery is free (or in-store pickup at any of our four stores). Under our Terms of Use, ordering on the website is open to Israeli residents aged 18 and over. Prefer to have a representative guide you? Message us on WhatsApp. All Models Terms of Use

Are my payment details and personal data secure?

Payment is processed in secure PayPlus fields to the PCI DSS standard; card details are encrypted, stored by PayPlus only and never stored on the website. Personal information is stored and encrypted in accordance with privacy regulations and is not passed to third parties without consent. Details provided when reserving a pre-order are used to manage the order and send updates, and you can request removal or an update at any time. Terms of Use

Are there how-to videos?

On the Support page you'll find complete guides to using, maintaining and caring for your scooter – how-to videos for the OX models (Dubai, Carbon, White, Land Surfer), Quick 4 and Light 2. For a technical question that isn't answered there – our service centers in Haifa and Ramat Gan and our WhatsApp are at your service. Support and How-To Videos Chat With Us on WhatsApp

Is the website accessible?

The website includes an accessibility menu: keyboard navigation, screen reader compatibility, font enlargement, contrast adjustment, flashing blocked, color-blind mode, highlighted links and headings, and alt text for images. Accessibility coordinator: Aviv Ben Shooshan, phone 050-9025548, email aviv@inokim.com. For accessibility feedback: sales@inokim.com or 03-9105090 / *5081. Accessibility Statement

What is MYWAY?

There is no difference – INOKIM is the name given to the MYWAY products when they went into mass production. The same brand and the same Israeli design since 2009. Our Story

Does the site use AI-generated content?

Some of the images, videos and renders on the website and our media channels were created or edited with the help of artificial intelligence tools for illustration and marketing purposes, and do not constitute a commitment to an exact representation of the product. The binding information is the official technical specifications and product descriptions; when in doubt – contact us directly. Errors and omissions excepted. AI Terms

Still have questions?

Talk to us – we'd be glad to help.